Refund Policy

Last updated: July 16, 2026

14 days, no hard feelings

If MarshEQisn't for you, you can request a full refund within 14 days of purchase — no forms, no interrogation.

How to request a refund

  • Email support@marsheq.app with the email address you used at checkout, or
  • Use the link in your Dodo Payments receipt — Dodo Payments is the merchant of record and processes all refunds.

Refunds are issued to the original payment method, usually within a few business days. Your license key is deactivated when the refund is processed.

Before you buy

MarshEQ requires macOS Sonoma 14.4 or later — this is a hard requirement of the audio technology the app is built on. The free 7-day trial is the best way to confirm everything works on your Mac before purchasing.