Refund Policy
Last updated: July 16, 2026
14 days, no hard feelings
If MarshEQisn't for you, you can request a full refund within 14 days of purchase — no forms, no interrogation.
How to request a refund
- Email support@marsheq.app with the email address you used at checkout, or
- Use the link in your Dodo Payments receipt — Dodo Payments is the merchant of record and processes all refunds.
Refunds are issued to the original payment method, usually within a few business days. Your license key is deactivated when the refund is processed.
Before you buy
MarshEQ requires macOS Sonoma 14.4 or later — this is a hard requirement of the audio technology the app is built on. The free 7-day trial is the best way to confirm everything works on your Mac before purchasing.